Frequently Asked Questions

Citations refer to an online instance of the name, address and phone number
(NAP) of your business. They are similar to a listing in a traditional phone book but
are more versatile and effective. The online locations for citation building are
called citation sources, such as business directories

Just like offline listings, citations are helpful for promoting your business. They
show your information to people searching for your products and services online.
Additionally, search engines consider citations as an authoritative sign of your
businessʼ existence and popularity. Having good citations translate into growth for
your business in various aspects, from search rankings to traffic and reputation.

Yes, you can surely see all your listings. Our production team will provide you a
screenshot of every single submission so you rest assured knowing that your
citation has been submitted. The report is accessible from your dashboard and
you can easily download an unbranded white-label CSV report from it.

You can expect 25% of the submissions to give you instant live directory listings
upon completion. Different directory sites have different rules related to
acceptance and you may expect a longer review process that may also include
verification of business details via phone, email or letter. Obviously, this will
increase the time span for a placement being accepted and will require the cooperation of the business owner. So it is not possible to guarantee all submissions
resulting in a live placement due to these factors. But we provide a full submission
report with the screenshots of the submissions which may not have yielded an
instant live placement.

We submit to directories in the US, UK, Canada and Australia.

We submit to directories in the US, UK, Canada and Australia.

We do only manual submissions. For the websites which donʼt auto accept them,
we take a screenshot of their submission page for showing the submission on your
report.

The accuracy of the information in the citation matters the most when it comes to
effectiveness. A listing that has inaccurate information will not help. Apart from
accuracy, the relevance of the source where you are listing your business is
important. Additionally, the distance away from the source affects its value

Yes, all the citations we build for you will include the NAP information. When you
place your order with us, we will request you to complete the fields for consistent
NAP information. Weʼll submit exactly just as you order!

Essentially, we will require the basic business information including Name,
Address, Phone Number, Description, Website etc

Once you place an order with us, we will give you a quote for the date of
completion. Typically, it can take 5 business days. Rest assured that we will always
deliver on time!

We share the login information used for creating your listing account in your
report. In case you need to make any changes, you can access it and do the
needful.

We share the login information used for creating your listing account in your
report. In case you need to make any changes, you can access it and do the
needful.

Our team makes sure that there are no duplicate citation listings. They check for
your details in each directory before submission. There are chances that your
business listings will already be there in some of the directories on our approved
list. We will verify this before going ahead.

For some directories, you can expect them to verify the listing subsequently. They
will do it by calling your business phone number or emailing your email account.
These are usually the ones which do not give instant approval. For agencies, it is
advisable to inform your clients that they can expect a call. If they do receive such
a call, it is just to verify that the business exists and the information they have
listed is correct.

Only half of the citations will probably allow website links and the ones they
provide may be nofollow. The value of citation building service is to ensure a
consistent NAP profile of your business because search engines may use it to
verify its location.